ENERGY EVENTS

Satisfaction Survey


Event Date: Sunday, November 09, 2008
Event Type: Wedding Ceremony & Reception
Event Location: Surf & Sand, Laguna Beach
Event Staff: TK & Zandro
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
System Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Lighting Effects: Excellent
Equipment Appearance: Excellent
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon?
Additional comments or suggestions? We has an opportunity to meet 3 times with Energy Events and create a vision of our wedding ceremony complete with a back up plan and reception agenda before the event. We wre given the opportunity to choose music we liked and only play music we loved! we were at first surprized at how much work we put into picking out our own music, however, the end result was fabulous! In the moments we wanted to be surprized with the music he chose, we were impressed! We were guided with direction and expertise and yet had a very distinct wedding celebration that everyone who attended said that this is the personality and feel of Matt and Shannon. The effort made for an unforgettable event! We laughed and cried when our video arrived. It took maybe 30 seconds and I was in tears. Our moments with all of our family and friends were captured...and the details we missed...and my dress I didn't want to ever take off...The video was edited to music and came with pictures of our event on both cd's and video cover. TK was our MC and now I understand he also does wedding planning. He had a great sense of humor and kept the guests on their feet participating in the event or dancing! He also did our slideshow! Everyone was surprized and cheering at moments we had growing up to where we are today, together in love.....My father was taken back and so greatful..! We were able to keep our first dance a total surprize to everyone with TK and oh by the way...our whole day was our back up plan! We moved a beach ceremony to indoors and TK moved all sound equipment and set up smoothly and without missing a beat or detail. I still had an isle to walk down, a beautiful room filled with all the people we love and the most original wedding ceremony that touched all our guests hearts! We recommend using Energy Events highly and that you too follow through with your "homework assognments" to create an original wedding event of your very own that is personalized and uniquely yours that everyone will say, "That was the best wedding I have ever been too!" and say that even if it is your back up plan! Our day happened between two perfect sunny days and one of the windiest days in Laguna Beach, CA! However, Nov 9th 2008 was still our perfect day!
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Mr and Mrs Matthew and Shannon Ferris
Email: takeinitiative <at> aol.com
Phone: 949-413-4210

Survey Submitted on Tuesday, March 10, 2009